As we enter August, we are now well and truly in the grips of summer, slapping on the sun cream and jetting off around the world in search of sunshine (not withstanding the glorious weather in the UK!)

I myself have recently returned from a trip to the beautiful sunny Greek island of Kos and enjoyed a week of excellent food, weather and entertainment (I do have a point to this, I’m not just bragging). One of the things that stood out particularly was the brilliant service provided by those working in the resort; calm and discreet, efficient and friendly. Throughout the week they were on hand to provide knowledgeable advice on the island and the hotels facilities, and that was the feature that made the holiday as good as it was, as it helped to provide an exceptional level of service and make us feel as comfortable as possible. Nothing seemed like too much trouble.

Consequently, having been on the receiving end of a high quality service I reflected on my industry and my own firm. I think the key point that emerged from my reflections was as follows. That which looks efficient, effective and appealing to the customer is usually the result of proven expertise, relevant training and an unswerving application of best practices.

This is something that is vital in any customer service business, and something that we here at ABPM prioritise. With our experience of recruitment, we at ABPM are on hand to be the trusted advisor to your career plans, so please do not hesitate to contact us whether it is with your need to understand options open to you and or, if you are leaders of finance teams, how you may need the right support or resource to enable you to maximise your potential. Here at ABPM, we are dedicated to equipping you with the guidance and preparation that bring out the attributes which allow you to align to achieve your career goals.

Rej Abraham Managing Director